Privacy Policy

Customer privacy is a major priority at mywifiexty Support, and we take great care to protect your information. As such, we are committed to being transparent and open. This Privacy Policy explains how https://mywifiexty.net (“Website”, “we”, “us” or “our”) collects, uses, and discloses your personal information in connection with its operation of Mywifiextnet Support e-commerce platform.

What information do we collect?

Information collected voluntarily

We collect information that you voluntarily provide to us, such as when you register for an account or place an order with mywifiexty Support. We may combine this information with other information that we have collected about you. We may use cookies, log files, web beacons, JavaScript, and other similar technology (“Cookies and Similar Technology”) to collect and store the information we collect.

  • Account Registration

To register for mywifiexty Support account, you must provide us with your personal information, including your name, email address, and password.

  • Purchase Order Information

In order to place an order with mywifiexty Support, you must provide us with your name, shipping address, billing address, telephone number, and payment information, such as your credit card number, billing address, credit card expiration date, and credit card security code.

  • Information Stored on a Device

With your consent, we may access metadata and other information associated with other files stored on your computer, tablet, mobile phone, or any other device (referred to collectively as a “Device”).

  • Location Information

With your consent, when you access and use our website, we may collect information about the general location of a Device.

Information collected automatically

When you access and use the website on a Device, we may automatically collect information about a Device, such as the IP address, and device identifier (“Device Information”). We may associate the information we collect from a Device with your account. In addition, we may associate a Device with your account. We may combine this information with other information that we have collected about you. We may use cookies, log files, web beacons, JavaScript, and other similar technology (“Cookies and Similar Technology”) to collect and store the information we collect. We will only collect and use personal information which is necessary to comply with our legal obligations and to assist us to administer our business and provide you with the services you request.

What do we use your information for?

We use the information you provide to us for the specific purposes for which you provide the information, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

  • To personalize your experience (Your information helps us to better respond to your individual needs)
  • To improve our website and your shopping experience (We continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (Your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions including executing your payments and delivering the purchased products or services requested.
  • To administer a contest, special promotion, survey, activity or other website features.
  • To send periodic emails (The email address you provide for order processing, may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)
  • To send periodic SMS messages (The phone number you provide during customer registration and/or order processing, may occasionally be used to send you important marketing and promotional information related to products and services that may be of interest to you.)

How do we protect your information?

Customers are responsible for their own username and password safety and security on mywifiexty Support. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Our servers and website are security scanned and fully verified on a daily basis to protect you online.

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you have allowed it via your settings). This enables the websites or service provider systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools for you in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are however not permitted to use the information collected on our behalf except to help us directly conduct and improve our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users engage with our website. Google Analytics uses cookies in order to collect information on the usage of our website. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on its servers. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. On some pages of our website, third parties that provide products through our website may set their own cookies in order to provide services, track the success of their products or customize products for you. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Service at support@mywifiexty.net.

Cookie Policy

mywifiexty Support uses cookies to give you a better online experience. In order to make full use of the https://mywifiexty.net (‘Website’), your computer, tablet or mobile phone will need to accept cookies. We feel that it is important that you know what cookies our Website uses and for what purposes. This will help to protect your privacy, while at the same time providing you with the best online experience.

What is a cookie?

Cookies are small text files containing small amounts of information which are downloaded and may be stored on your user device e.g. your computer (or other internet enabled devices, such as a smartphone or tablet). At mywifiexty Support, we may use similar techniques, such as pixels, web beacons and device fingerprints. For the sake of consistency, all these techniques combined will be hereafter referred to as ‘cookies’. This Cookie Policy provides you with information about the cookies we use and why.

Cookie used on the website

mywifiexty Support uses several different types of cookies. Some of these are session cookies which are temporary and allow us to link your actions during a browser session. Session cookies are erased when you close the browser. Other cookies are persistent cookies which remain on your device for the period of time specified in the cookie. The Website uses cookies for the following purposes:

Functional cookies

Functional cookies are essential and help you navigate the Website. They enhance the user friendliness of the Website for visitors. These cookies make sure that you only have to pass the age-gate once. These cookies also help to support website security and basic functionality.

Analytics cookies

Analytics cookies help us to understand the behaviour of our visitors and the usage of the Website in an aggregated manner. For instance, we can use these cookies to gain insight into how our visitors use our Website. This means we can find out what works and what doesn’t, it allows us to continuously improve the Website, and measure how effective our advertising and communication is. We use Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes, and to help improve the overall experience on our website. You may refuse the use of cookies by selecting the appropriate settings on your browser as described above. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB#. You may disable the use of Google Analytics by using the link disable Google Analytics. This link creates an opt-out cookie which prevents the further processing of your data. For more information about Google Analytics cookies, please see Google’s help pages and privacy policy:
Google’s Privacy Policy
Google Analytics Help pages.

Social media cookies

The Website allows cookies of third-party social networks (e.g. Facebook, YouTube, Twitter, LinkedIn). This enables you to share content of the Website on social networks. These third parties may use cookies for their own purposes. mywifiexty Support has no influence over how these social media networks make use of your data. For more information regarding the cookies set by the social media networks, please refer to their own privacy and cookie policies.

Control your cookie settings

Once you have given us your agreement to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. If you wish to withdraw your cookie consent at any time, you will have to delete our cookies using your internet browser settings. You should do this through the browser settings for each browser you use. Please be aware that some of our services will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser. The following links may assist you in managing your cookies settings, or you can use the ‘Help’ option in your internet browser for more details.
Internet Explorerhttps://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefoxhttp://support.mozilla.com/en-US/kb/Cookies
Google Chromehttp://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Safarihttp://support.apple.com/kb/PH5042
Operahttp://www.opera.com/help/tutorials/security/privacy/
Adobe (flash cookies): https://www.adobe.com/support/flash/downloads.html

To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long do we retain your information?

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting or other applicable laws.

Third party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.